Log into Tempus Hub at hub.securetempus.com. Look for the microphone icon in the left navigation bar to create your first note.

Yes, you can edit a note manually or by using the magic edit feature. You are also able to delete notes as needed by selecting the ‘delete note’ option on the bottom right side of your screen after a note is generated.

Manual edits do not get saved, but magic edits will be saved. Be sure to copy the updated notes into your EHR if you would like to reference them at a later time.

Magic edit is a feature that uses AI to edit your note based on the prompt you provide. Some examples of prompts include:

“Fill in the Mental Status Exam using normal parameters.”
”Organize HPI by bullet points, organize by Dx and add in ICD-10 code.”
”Add more details to the ‘plan’ section regarding the patient’s informed consent to start the medication mentioned.”

Currently, the Magic Edit feature does not learn your preferences over time. However, this feature is being considered for future updates.

The character limit is greater than 100,000 characters and is generally sufficient for most use cases. If you encounter issues, please provide feedback.

Notetaker can be accessed from your web browser but we do not currently have a mobile app. It is recommended to use a laptop or desktop for the best experience.

Yes, Notetaker can understand 30+ languages including English, Spanish, Chinese, Tagalog and Vietnamese among others. Notetaker should pick up on language switching without needing to set a specific language.

This is not permitted, as it may cause issues with note preferences and session recordings. Each user should have their own account.

The MSE is not filled out by default, as it includes sections that relate to how a patient interacted with a provider during the session and/or how they were observed. If you would like the tool to populate as much information as it can from the transcript data, ensure note preferences are set to “more thorough” and “more descriptive”, and use magic edit prompts such as “complete the mental status exam based on the transcript.”

Yes, Notetaker generally picks up differences in individual voices well during family therapy sessions if you select “group” as your session type. However, using a headset with a microphone close to your mouth may cause issues with picking up other voices. Please reach out to our team if you are experiencing any issues.

It can take up to a few minutes for your note to generate. If you need to begin your next session, you can open up a new tab in Hub and begin your next session. It will not interrupt the previous session as long as you have clicked “End session”.

Data is encrypted and stored securely in a HIPAA compliant manner. You can delete your data at any point. It will be removed from all Tempus systems upon deletion. Identifiable health information is protected under HIPAA.

The default setting is for transcripts and notes to be saved indefinitely, as the transcript serves as the original source of information for any changes made to the note after an adjustment of “note preferences”, “note type”, or using the magic edit feature. However, you have the choice  to manually delete notes and transcripts at any time.

Notetaker is a tool to assist in the creation of documentation. Audio files are deleted shortly after processing. Transcripts are by default saved indefinitely, but at any time you can choose to manually delete a patient session recording and/or the entire patient profile in Notetaker. Please consult your legal counsel for specific guidance.

Yes, it is your responsibility to obtain all necessary consents before recording any sessions. Some providers find it convenient to include Notetaker consent within their new patient consent forms to streamline the process. Please note that consent requirements may vary by state, so be sure to check the specific regulations applicable to your location.

Payment information can be updated by navigating to your billing settings within Notetaker. You can add or remove any credit cards you have on file.

For individuals, you can cancel your subscription by navigating to your billing settings and clicking “Cancel your subscription.” For enterprise contracts, please reach out to your local rep.

The billing period is one month, so you should expect to receive a bill approximately once a month.