Patient Right to Good Faith Estimate

Effective March 2022

Right to Receive a “Good Faith Estimate” of Costs

Under the law, patients who don’t have insurance or who are not using insurance may have the right to an estimate of the bill for medical items and services. Your estimate will include only the costs Tempus will bill you for the lab services it is requested to perform. As a laboratory, Tempus cannot reasonably predict what other medical services a patient may need and, therefore, cannot provide any estimated costs that may be charged by other unrelated health care providers or facilities, including any estimated charges by the health care provider who orders your laboratory test.

• Please contact Tempus at billing@tempus.com or via phone at 1.800.739.4137 for a Good Faith Estimate before your appointment in the above circumstances.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call 1.800.985.3059.